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Privacy Policy - Auction Prevention Group

Last updated: June 26, 2026

1. Who we are

Auction Prevention Group ("we," "us," or "our") provides products and services to our customers.

2. Information we collect

  • Contact details you submit through our website forms: name, phone number, and email address.
  • SMS-consent records — when you opt in to text messages, we record the date and time, the IP address used to submit the form, and the exact consent language you agreed to.
  • Account and transaction information you provide when you sign up, make a purchase, or request support.
  • Technical data such as IP address, browser type, and pages visited, collected through standard web analytics.

3. How we use your information

  • To respond to your inquiries and communicate with you about your account or order.
  • To send SMS messages you have opted in to receive (account notifications, appointment reminders, order updates, and customer-service messages).
  • To provide, maintain, and improve our products and services.
  • To process transactions and fulfill your requests.
  • To comply with applicable laws and regulations.

4. SMS data & third-party sharing

We do not sell, rent, or share your mobile phone number, SMS opt-in data, or the content of SMS messages with third parties for marketing purposes. Phone numbers for text communication are used exclusively for message delivery and compliance documentation.

The only circumstances in which SMS-related information may be processed by a third party are:

  • Our SMS delivery provider (a licensed messaging platform), strictly for the purpose of transmitting messages to you on our behalf.
  • Where required by law, subpoena, or court order, or to protect the rights, safety, or property of Auction Prevention Group, our customers, or the public.

5. Other information sharing

Outside the SMS context, personal information is shared only with:

  • Service providers who help us operate our business (e.g., secure hosting, payment processing, email delivery), bound by confidentiality obligations.
  • Government and regulatory agencies where disclosure is required by law.
  • A successor entity in connection with a merger, acquisition, or sale of assets.

We do not sell personal information.

6. Data retention

We retain personal information as long as needed to provide our services, maintain your account, and satisfy legal, accounting, or reporting obligations. SMS opt-in records follow carrier and regulatory retention requirements.

7. Your choices

  • You can opt out of SMS at any time by replying STOP to any message.
  • You can request access to, correction of, or deletion of your personal information by emailing us.
  • Residents of California, Colorado, Connecticut, Virginia, and other states with applicable privacy laws may have additional rights, including the right to know, the right to delete, and the right to opt out of certain processing. Contact us to exercise these rights.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. Internet transmission carries inherent risks, though we work to maintain system integrity.

9. Children

Our services are not directed to individuals under 18, and we do not knowingly collect information from minors.

10. Changes to this policy

We may update this policy periodically. Material changes will be posted on this page alongside an updated timestamp.

11. Contact

Auction Prevention Group
1111 6th Ave Ste 550, San Diego, CA 92101
(800) 273-0614 · Mon–Fri · 6:00 a.m. – 7:00 p.m. PT · Sat · 9:00 a.m. – 4:00 p.m. PT · Sun · Closed
info@proeliteservice.com